Plas yn Bonwm
Corwen LL21 9EG
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Shedbases.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details
Company name: ROC
Telephone 01490 413178
email: email@example.com / firstname.lastname@example.org
Sales office: Plas yn Bonwm -
* The placing of an order implies acceptance of our Terms and Conditions *
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach the Paypal processing centre They are not held in clear text on any web site or within our offices.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order
We accept credit card payment via Paypal for shop purchases.. You do not need a Paypal account, just use your credit or Debit card. There is no cost to you for this facility.We accept Visa and Mastercard Credit / Debit cards. We also accept card payments via the telephone.
When confirmation of order is received by you, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send your confirmation by post or email headed Order Acceptance. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-
If you cancel your order after payment has been made, your funds will be credited back to your payment source. However a 5% admin charge will be deducted from the refund
Timber and Concrete blocks
Please note. If ROC supply timber and concrete blocks through a third party supplier, they are supplied on the understanding that they are non returnable and a credit against the cost cannot be given.
We guarantee that our products are suitable for the purpose for which they are supplied. All of our products come with a 30 day no-
ROC do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
If your order cannot be delivered within the "Delivery Schedule" timescale you will always be emailed with the option to cancel your order if you would rather not wait, or be held on a Back Order until the components arrive.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at !!<<a href="http://www.hmso.gov.uk/si/si2000/20002334.htm">http://www.hmso.gov.uk/si/si2000/20002334.htm</a>>!!.
If goods are returned after delivery, because of any reason other than unacceptable quality, a refund will be made
to the purchasers initial payment source, less the cost of the initial delivery charge, VAT, and a 10% restocking charge.
The cost of returning goods under these circumstances will be the responsibility of the purchaser
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free
We process your order within 24 hours of receipt on any working day. Actual despatch from our warehouse is normally 8 to 10 working days from receipt of order and payment. If you need your kit earlier please contact us and we will try to arrange a faster delivery. If there is to be a delay we will inform you by email as soon as we become aware of the delay. Please note that we can only give you an estimated delivery day and cannot be held responsible for costs incurred if goods are not delivered on that day by third parties. Our working days are
Monday to Friday for dispatch of goods. Orders placed on Saturday or Sunday will not be processed until Monday.
Prices quoted are for delivery within the UK mainland only.
* A surcharge will apply to the Scottish Highlands, please contact us before ordering. *
Please ask for a written quotation for delivery elsewhere
PLEASE ALLOW 7 TO 10 WORKING DAYS FOR DELIVERY
***** PLEASE DO NOT ARRANGE FOR LABOUR TO BE ON SITE UNTIL THE KIT HAS ARRIVED AS
WE HAVE NO CONTROL OVER DELIVERY DELAYS ONCE THE GOODS LEAVE OUR PREMISES ****